LegalZoom Review: Pros, Cons & Sign-Up Process

LegalZoom Review - A small business owner is sitting at a desk, using a laptop to access an online service for legal business formation, such as LegalZoom, which provides user-friendly legal solutions for LLC formation and business licenses. The scene conveys a sense of efficiency as the owner navigates the complex process of legal requirements with the help of experienced attorneys and outstanding customer service.

Key Takeaways:

  • Versatile Legal Services: LegalZoom offers a range of services, including LLC formation, trademark registration, and estate planning.​
  • 💰 Flexible Pricing: LLC formation packages start at $0 (plus state fees), with premium options up to $299. Estate planning services range from $89 to $329.​
  • 🧾 User-Friendly Process: The platform provides step-by-step guidance and document preparation, making legal processes more accessible.​
  • Pros: User-friendly platform, affordable legal plans, and solid customer support.​
  • ⚠️ Cons: Some users report hidden fees, document errors, and slow support.​
  • 🛡️ Security Measures: LegalZoom employs encryption and privacy protocols to protect user data.​
  • 🏛 Best For: Individuals and small businesses seeking cost-effective, routine legal services.​
  • Ratings: 4.63/5 on BBB and 4.5/5 on Trustpilot from thousands of reviews, suggesting excellent customer service.

LegalZoom offers a range of online legal services and products, including business formation, estate planning, and intellectual property protection. When you have a legal question or need to start a new business, LegalZoom provides straightforward online tools and resources.

For instance, LegalZoom furnishes step-by-step guidance and document preparation services if you’re considering forming an LLC or trademarking your business name. The platform’s user-friendly approach contrasts with the complexities often associated with legal processes.

Whether you need pricing information or support for your questions, LegalZoom aims to streamline the journey from inquiry to resolution. However, is it the right solution for your business needs?

This review explores how LegalZoom works for small business owners, including the benefits, drawbacks, and registration process. Specifically, we’ll answer these questions and more:

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    What is LegalZoom?

    LegalZoom logo, llc services legal zoom review

    LegalZoom is a well-established online platform that provides legal services, including preparing various legal documents, assisting with estate planning, helping with trademark registration, and offering access to professional attorney help. This wide range of services caters to the diverse legal needs of individuals and businesses, making it a convenient one-stop solution for all your legal needs. The services can help you file with the necessary government agency, and some packages provide ongoing legal support.

    The legal services company offers everything from creating essential legal documents, such as wills, contracts, and business formation paperwork, to seeking expert advice from licensed attorneys. For instance, if someone wants to start their own business but doesn’t know how to form it legally, they can turn to a service provider for assistance in navigating this complex process without incurring high costs. LegalZoom has been in operation since 1999 and has helped launch over 4 million businesses.

    Accessibility and Affordability

    One of LegalZoom’s standout features is its accessibility and affordability. Unlike traditional legal services that often come with hefty price tags, LegalZoom offers an accessible way for individuals and businesses to address their legal matters without draining their finances. This means that people who may not have been able to afford traditional attorney fees now have an option.

    Consider someone who wants to protect their intellectual property by registering a trademark for their unique brand name or logo. Traditionally, this process would involve significant financial investment due to attorney fees and administrative costs. However, through LegalZoom’s platform, individuals can initiate the trademark registration process at a fraction of the cost while ensuring proper protection for their creations.

    Simplification of Complex Processes

    In essence, what sets LegalZoom apart is its mission: simplifying complex legal processes that are often intimidating or overwhelming for many people. The platform aims to demystify intricate legal procedures by providing user-friendly tools and resources that guide users through each step clearly and understandably.

    For example:

    • When someone needs specific legal forms but isn’t sure where or how to obtain them.
    • When an individual requires comprehensive estate planning tools but doesn’t have prior knowledge about these matters.
    • When entrepreneurs seek guidance on protecting their trademarks but lack experience dealing with intellectual property laws, LegalZoom steps in as a reliable source where users can find solutions explicitly tailored to addressing these challenges efficiently.

    How does LegalZoom work?

    LegalZoom offers a wide range of services to assist with various legal needs. Examples include:

    • Business formation services.
    • Trademark registration.
    • Will and living trust creation.
    • Power of attorney.
    • LLC and corporation formation, including multi-member LLC options.
    • Real estate leases.
    • Copyright registration.
    • Divorce and separation documents.

    LegalZoom is known for its wide range of customizable legal forms and documents. Customers can access attorney help through LegalZoom’s Legal Protect Plan or opt for specific legal services, such as estate planning and trademark registration, to address their legal needs.

    The platform simplifies the process of obtaining legal assistance by providing easy-to-use online tools and resources for creating legal forms and documents. This includes guidance on operating agreements and business formation. For instance, if you need to create a will, you can use their online tool to input your details and preferences, then have the document reviewed by an attorney before finalizing.

    LegalZoom also offers support for those looking to establish businesses. Through its user-friendly interface, individuals can navigate the complexities of forming a company without extensive knowledge of the intricate legal requirements.

    Online Tools

    One key aspect that sets LegalZoom apart is its provision of easy-to-use online tools for creating various types of legal documents. These tools are designed so that individuals with minimal understanding of complex legal jargon can efficiently prepare the necessary paperwork.

    For example:

    • If someone wants to register a trademark for their business logo or name, they don’t have to decipher complicated government forms; instead, they can utilize LegalZoom’s straightforward process.
    • Similarly, when setting up an LLC (Limited Liability Company) or corporation, users are guided through each step seamlessly using intuitive prompts provided by LegalZoom’s platform.

    The availability of these resources significantly reduces barriers associated with acquiring professional assistance from attorneys while ensuring that important documentation is completed accurately and efficiently.

    Attorney Assistance

    LegalZoom provides access to business attorneys for legal consultations with certain packages.

    For example:

    • Those requiring guidance in estate planning receive personalized attention from experienced lawyers specializing in this area.
    • Individuals seeking advice related to business formations get expert insights into structuring companies according to specific requirements within their respective industries.

    By offering both self-service features alongside attorney consultations, LegalZoom caters comprehensively to diverse customer needs, ensuring accessibility regardless of one’s familiarity with law-related procedures.

    Mobile App

    LegalZoom’s mobile app allows users to access legal advice and estate planning tools on the go. With the app, users can easily create and manage legal documents, connect with attorneys for legal advice, and access unlimited cloud storage for securely storing important documents. This feature allows users to have peace of mind knowing that their essential legal documents are safely backed up and accessible whenever they need them.

    What do businesses use LegalZoom for?

    Here are some of the most common business uses of LegalZoom.

    Trademark Registration

    Another valuable service offered by LegalZoom is its trademark registration assistance. By utilizing these services, businesses can protect their intellectual property and establish a unique identity in the market. This means that if an entrepreneur invents or designs something original—such as creating a unique logo or coming up with an innovative product—they can have it legally protected through trademark registration on LegalZoom.

    For instance, if someone creates an original piece of software called TechSavvy and wants exclusive rights over its branding elements like logos or associated slogans, they could seek trademark protection through LegalZoom’s guidance.

    Estate Planning and Legal Advice

    Moreover, many businesses rely on LegalZoom for setting up and managing ongoing legal matters such as estate planning and obtaining general legal advice on various issues that may arise while running a business. The platform serves as an accessible resource where entrepreneurs can address diverse legal challenges without engaging costly attorneys whenever needed.

    Consider how important it is for small businesses who don’t have dedicated legal teams at their disposal: They might require help in drafting wills or establishing trusts regarding their assets; here’s where platforms like LegalZoom come into play—providing affordable access to expert advice without exorbitant lawyer fees.

    What are the costs for LegalZoom services?

    LegalZoom offers a range of legal services at varying costs. For estate planning, the costs can depend on the specific services needed. For example, a last will and testament package may cost around $89, while a living trust package can range from $249 to $329. If you opted for all the upsell products LegalZoom offers, you could spend around $1,500.

    Additional services, such as power of attorney or healthcare directives, may be added for an extra fee. It’s essential to review the specific details and costs for each service on the LegalZoom website or contact their customer service for a personalized quote. LegalZoom’s satisfaction guarantee allows customers to request a refund within 60 days if their order is not completed. You can connect your business bank account for seamless payment.

    LLC Formation Packages

    LegalZoom’s total fees for forming an LLC can get quite expensive due to upsells and additional products. LegalZoom offers several pricing tiers for LLC formation services:

    • Basic: $0 plus state filing fees.
    • Pro: $249 plus state filing fees (includes business licenses).
    • Premium: $299 plus state filing fees (includes registered agent service).

    The Basic package includes articles of organization filing and business name check service but does not include an operating agreement or registered agent service for the first year. The Pro package includes all features of the Basic package plus paperwork and a 90-day bookkeeping subscription that auto-renews at $9.99 per month. The Premium package includes the features of the Pro package and offers a subscription for attorney consultations that auto-renews at $49 per month after 30 days.

    Doing Business As (DBA) Services

    There are two plans for DBA services:

    • Business Advantage Pro: $99 + state filing fees.
    • Business Advisory Plan: $119 + state filing fees.

    Each plan includes an ongoing subscription of $49/month.

    Corporation Formation Packages

    Here are the available plans for forming a corporation:

    • Economy: $149 + state filing fees.
    • Standard: $329 + state filing fees.
    • Express Gold: $349 + state filing fees.

    LegalZoom prices are subject to change as they frequently test different pricing models.

    How do I sign up for LegalZoom?

    To sign up for LegalZoom as a small business owner, follow these steps:

    1. Start the Process Online: Visit the LegalZoom website to begin the registration process.
    2. Choose Your Business Type: Once on the website, select the type of legal service you need for your small business. LegalZoom offers various services, including business formation, trademarks, copyrights, etc.
    3. Select Your Service: After choosing your business type, select the specific service you require. For example, click the LLC Formation option to form an LLC.
    4. Answer Questions: LegalZoom will then guide you through a series of questions to gather information about your business and legal needs. Provide accurate and detailed information to ensure the process goes smoothly.
    5. Create an Account: If you don’t already have one, you must create a LegalZoom account. This will allow you to track the progress of your order and access any documents or information related to your legal services.
    6. Review and Pay: Once you’ve provided all the necessary information, review your order and proceed to payment. LegalZoom offers various payment options, so choose the one that works best for you.
    7. Complete the Process: After payment, LegalZoom will begin processing your order. Depending on your selected service, you may need to provide additional information or documentation. Check your email regularly for updates or requests from LegalZoom.

    By following these steps, you can quickly sign up for LegalZoom services and gain access to the legal support you need to protect and grow your business. Contact customer support if you have trouble this process.

    What are the benefits of LegalZoom?

    Here are some of the primary advantages of using LegalZoom for your business needs.

    Wide Range of Services

    LegalZoom offers many legal services to meet different needs, including estate planning, preparation of legal documents, and access to professional help for various legal matters. For instance, if you need to create a will or establish a trust for your assets, LegalZoom provides the necessary tools and resources to facilitate this process. This means that individuals who require assistance with estate planning can rely on the platform’s expertise and guidance.

    The platform also caters to those seeking help with other legal matters by offering attorney help and support in preparing essential legal forms. Whether creating contracts or handling business-related documentation, LegalZoom provides accessible solutions for these requirements. By offering such a wide array of services, LegalZoom ensures that users can access comprehensive legal support without having to navigate multiple sources.

    Customers benefit from the convenience of accessing all these services in one place instead of seeking out individual lawyers or firms for each specific need. This centralized approach simplifies the often complex process of addressing diverse legal concerns.

    Affordable Access Through Legal Protect Plan

    One notable benefit is the availability of affordable access through LegalZoom’s Legal Protect Plan. This plan enables customers to obtain professional legal advice and protection at an affordable cost. Individuals who subscribe to this plan gain peace of mind knowing they have reliable access to expert guidance when dealing with various legal issues.

    For example, if someone encounters unexpected challenges related to their small business or requires assistance navigating contract disputes, having access to affordable attorney help through the Legal Protect Plan can be invaluable. It is a safety net during unpredictable situations where professional intervention becomes crucial. LegalZoom offers a 100% satisfaction guarantee for its services.

    Exceptional Customer Support

    Another significant advantage is the exceptional customer support provided by LegalZoom representatives. Users consistently report receiving great assistance when navigating the platform’s interface and understanding the associated fees for different services offered by LegalZoom.

    This level of customer support contributes significantly towards ensuring that users feel comfortable engaging with various features on the platform without feeling overwhelmed or confused about their options. By providing clear explanations regarding fees tied to specific legal services while guiding users through any uncertainties they may encounter during their experience on the site, LegalZoom demonstrates its commitment to providing quality service and fostering trust between itself and its clients.

    What are the drawbacks of LegalZoom?

    You should be aware of the potential disadvantages of using LegalZoom.

    Limited Attorney Help

    LegalZoom offers legal services that may not provide the level of personalized legal advice and support that individuals with complex legal needs require. While they have resources for basic legal forms, such as wills and trademarks, those with more complicated requirements might need to seek additional assistance elsewhere.

    For instance, someone looking for comprehensive estate planning or intricate business contracts may find LegalZoom’s offerings insufficient. In these cases, consulting an actual attorney who can offer tailored guidance and expertise would be more beneficial.

    It’s essential to recognize that while LegalZoom provides valuable tools for simple matters, it may not be the ideal solution for those who need in-depth legal counsel. You may need to contact a professional service to ensure compliance with state and federal laws.

    Additional Fees

    Customers should be aware of potential additional fees when using LegalZoom for their legal documents and filings. Although the platform offers accessible options for creating various types of legal paperwork at a lower cost compared to traditional law firms, there are instances where extra charges can accumulate.

    For example, expedited processing or specific document revisions could add expenses beyond the initial service fee. Understanding these potential supplementary costs is crucial in managing expectations and budgeting effectively when utilizing LegalZoom’s services.

    Before committing to this platform for your legal needs, it’s essential to weigh the convenience and affordability against possible unforeseen expenditures.

    Customer Support Challenges

    Some users have reported difficulty reaching customer support when seeking assistance with critical legal matters, which can be frustrating. Prompt access to reliable customer service is vital when dealing with sensitive issues like legally binding agreements or ensuring compliance with regulations.

    While many customers appreciate LegalZoom’s user-friendly interface and straightforward process, encountering obstacles when resolving inquiries or concerns regarding their documents can hinder progress and cause unnecessary stress.

    LegalZoom Pros & Cons

    Pros:

    • Convenient and easy-to-use platform for legal document creation.
    • Affordable pricing for various legal services.
    • Access to a wide range of legal forms and documents.
    • Option to consult with an attorney for additional guidance.
    • User-friendly interface and step-by-step guidance for document creation.

    Cons:

    • Limited customization options for legal documents.
    • Some users may prefer direct interaction with a lawyer for more complex legal matters.
    • The quality of legal advice may vary depending on the attorney consulted.
    • Additional fees may apply for certain services or consultations.
    • Not suitable for highly specialized or unique legal needs.

    Frequently Asked Questions

    Here are the most common questions about using LegalZoom.

    Is LegalZoom legit?

    Yes, LegalZoom is a legitimate platform for accessing specific legal processes quickly and easily. It is Better Business Bureau (BBB) accredited with an A+ rating and is also a verified company on Trustpilot.

    Is LegalZoom worth it for my small business?

    LegalZoom can be a convenient option for small businesses, especially for routine legal tasks like forming an LLC or drafting basic contracts. However, for more complex legal needs, consulting with a specialized attorney might provide better long-term value. LegalZoom has a satisfaction guarantee, promising to correct errors at no cost to the customer if an error occurs on their order. LegalZoom helps LLC owners file required annual reports to remain compliant with state regulations.

    When shouldn’t you use LegalZoom?

    While LegalZoom offers convenience and cost savings, it may not provide the personalized legal advice that some situations require. For complex legal matters or unique circumstances, consulting directly with an attorney could ensure that your specific needs are properly addressed.

    Is LegalZoom secure?

    LegalZoom takes security seriously and employs various measures to protect customer data. They use encryption technology to safeguard sensitive information and have robust privacy policies. However, as with any online platform handling personal data, it’s advisable to review their security protocols before proceeding.

    What is an LZC?

    LZC stands for LegalZip Code, a feature offered by LegalZoom to help users find attorneys in their local area who can assist with specific legal matters. It helps connect individuals and businesses with licensed professionals who can offer tailored guidance based on their geographic location.

    What is a LegalZoom Registered Agent?

    A LegalZoom Registered Agent is a designated individual or company responsible for receiving legal documents and official government notifications on behalf of a business entity. This can include necessary paperwork such as tax forms, legal summons, and other official correspondence.

    The Registered Agent’s primary role is to ensure that the business receives these documents promptly and to act as a point of contact for legal matters. LegalZoom Registered Agent services help businesses fulfill this requirement and stay compliant with state regulations.

    Do LegalZoom documents and contracts hold up in court?

    LegalZoom documents and contracts can hold up in court, but there are a few factors to consider. The validity of a LegalZoom document or contract in court depends on various factors, such as the accuracy of the information provided, the specific laws and regulations in the relevant jurisdiction, and whether the document was properly executed.

    It’s important to note that while LegalZoom provides a convenient and cost-effective way to create legal documents, it’s always a good idea to have an attorney review the document to ensure its legality and enforceability. Additionally, if there are any disputes or challenges to the document, involving a legal professional can help strengthen its validity in court. Ultimately, the enforceability of a LegalZoom document or contract in court will depend on the specific circumstances and the quality of the document itself.

    What do LegalZoom reviews typically focus on?

    LegalZoom has primarily positive reviews. Overall, customers give LegalZoom high marks, earning 4.3 stars out of five on Trustpilot.

    Many users appreciate LegalZoom’s ease of use and comprehensive offerings, making it one of the go-to platforms for efficiently addressing various legal needs. The positive feedback from satisfied customers underscores the value proposition presented by this online resource for legal support.

    Customers often mention the convenience of accessing services such as estate planning, trademarks, and legal forms. For instance, individuals looking to create a will or establish a trust for their assets can easily do so through LegalZoom’s platform.

    One key aspect highlighted in LegalZoom reviews is the overall customer experience, particularly regarding pricing and customer support. Many users appreciate LegalZoom’s transparent pricing structure for its various services. This transparency allows individuals and businesses to plan their budgets accordingly when seeking legal assistance.

    Moreover, customers often commend the efficiency and responsiveness of LegalZoom’s customer support team. Whether it’s addressing inquiries about specific legal documents or providing guidance on navigating the platform’s features, prompt and helpful LegalZoom customer service is frequently cited as a positive aspect in reviews.

    LegalZoom negative reviews often focus on customer service issues, including long wait times for support and difficulty reaching a live representative. Many customers also complain about hidden fees, unexpected charges, and dissatisfaction with the quality of legal documents provided.

    Some users have reported errors in their documents or a lack of clarity in the instructions provided. Additionally, there are complaints about the difficulty in canceling services and obtaining refunds. Overall, negative reviews of LegalZoom highlight concerns about customer support, pricing transparency, document accuracy, and the overall user experience.

    What are my alternatives to LegalZoom?

    Individuals have alternatives to using LegalZoom. One option is seeking legal advice directly from an attorney. This involves consulting with a legal professional who can provide personalized guidance and assistance tailored to specific legal needs. By consulting with an attorney, individuals can receive comprehensive advice and support for their unique situations.

    Consulting with an attorney offers the advantage of receiving personalized attention and expertise in navigating complex legal issues. Attorneys can offer tailored solutions, ensuring that all aspects of a person’s legal concerns are thoroughly addressed. By working directly with an attorney, individuals gain access to specialized knowledge and experience that may not be available through online platforms like LegalZoom.

    Engaging the services of an attorney also provides the opportunity for direct communication throughout the entire process. Clients can ask questions, seek clarification, and receive ongoing support as they navigate their legal requirements. This level of personalized interaction can lead to greater peace of mind and confidence in handling various legal matters effectively.

    Exploring Other Online Legal Service Providers

    In addition to seeking assistance from attorneys, individuals looking for alternatives to LegalZoom may explore other online platforms offering similar services. These alternative providers specialize in delivering various types of legal services, including document preparation, estate planning, and general legal guidance.

    By exploring other online options beyond LegalZoom, individuals can compare different service offerings based on their specific needs. They can assess factors such as pricing structures, service features, customer reviews, and overall reputation within the industry before making a decision.

    Alternative online platforms often cater to diverse segments of consumers seeking affordable yet reliable solutions for their legal requirements. Some providers may focus on specific areas, such as small business formation or intellectual property protection. In contrast, others offer comprehensive suites covering various personal and professional legal needs.

    Northwest Registered Agent: Northwest Registered Agent offers LLC formation services starting at $39 plus state fees. Its LLC formation package includes a year of registered agent service. Northwest is recommended for its personalized customer support and affordability.

    ZenBusiness: ZenBusiness provides a Starter Plan for LLC formation that begins at $0 plus state fees. ZenBusiness’s Pro Plan includes an EIN and faster processing time for $199. ZenBusiness allows customers to add services a la carte after their base package.

    Tailor Brands: Tailor Brands offers a free LLC formation package that requires customers to pay only state filing fees. In addition to LLC formation, Tailor Brands provides branding services.

    Making Your Decision

    A small business owner smiles with relief and pride after successfully navigating the complex process of business formation using an online legal service. They hold a completed set of legal documents, showcasing the user-friendly legal solutions provided by LegalZoom, which helped them meet all legal requirements in a timely manner.

    So, is LegalZoom the right choice for you? It all boils down to your specific needs and circumstances. LegalZoom might be just the ticket if you’re seeking a convenient and cost-effective way to handle legal matters. However, weighing the pros and cons carefully before deciding is essential.

    Information is vital in the world of legal services. Explore your options, gather insights from others’ experiences, and, most importantly, stay informed.

    Contact us if you have more questions about business formation options or to apply for a small business loan. Our alternative funding experts can help you find the most advantageous financing options to achieve your business goals.

    We will help you grow your small business.

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        • To be eligible, it’s necessary to have a business bank account with a well-established U.S. bank such as Chase, Wells Fargo, Bank of America, Citibank, or other major banks. Unfortunately, online-based bank accounts like PayPal, Chime, CashApp, etc., are not permitted.
        • When describing your current average monthly sales deposits to your business bank account, please provide accurate information. Our approval process is based on your current business performance, and it’s essential to provide accurate details about your current sales in the first question on the application form. We cannot approve applications based on projected revenues after receiving funding.
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