United Capital Source’s #1 goal is customer satisfaction. We pride ourselves on delivering a great client experience. Below is a recent success story from one of our clients.
Annie Griffin, Owner of a Home Cleaning & Services Company
THE OPPORTUNITY AND THE CHALLENGE
Annie’s small business has a number of standing contracts to clean homes, but the recurring payments don’t always arrive on time. Recently, delayed deposits meant she had 48 hours to find outside funding or she wouldn’t meet payroll. Every small business owner’s nightmare – not taking care of their people.
Complicating Annie’s situation was less than perfect credit and an outstanding small business loan. These additional challenges meant her file was slightly more complicated and time consuming to underwrite. It was also important to get her a working capital program that wouldn’t harm her business’s cash flow.
“We were able to get Annie approved on a Thursday and funded the next day, Friday. The whole process was completed within 48 hours, and she was able to make payroll and keep business going on even though there was a disruption in incoming revenue,” says Bryan Rabanal, Annie’s UCS account executive.
Bryan and Annie brainstormed together to make sure they had all the necessary documentation needed to satisfy all the business funding process requirements. She kept herself readily available to Bryan so she could quickly answer any questions underwriters had while Bryan spoke with them.
Their excellent teamwork on this first program led Annie to realize what a good fit UCS is for her. She’d taken working capital from companies in the past, but never established the working relationship she wanted with an account executive. Annie saw that Bryan also looked to establish a long lasting relationship with merchants and their business.
Bryan explains, “I really want to help businesses grow organically and make sure to position their file in a manner that allows them to graduate into a better program that provides additional capital with longer terms and even better rates!”
The two are continuing to work together to get all of Annie’s financing consolidated into one small business loan through UCS.
WHAT SHE SAID
“Amazing!! Bryan Rabanal did a fantastic job getting the funds we needed for our company. He was on top of it every step of the way, couldn’t ask for a better representative. Very happy customer and will definitely be using them from now on!“
At United Capital Source, we have provided over $600 million of small business loans to thousands of businesses from a wide range of industries. As banks continue to make it difficult for businesses to source business funding quickly, we provide you with the working capital you need to operate your business