United Capital Source’s #1 goal is customer satisfaction. We pride ourselves on delivering a great client experience. Below is a recent success story from one of our clients.
Fontella W., Owner of a Retail Shop
THE OPPORTUNITY AND THE CHALLENGE
Fontella has a young retail shop that’s on the move. Barely a year old and demand was booming. Very exciting. Also very challenging for a new business to find the working capital to keep up with the demand. This was Fontella’s predicament.
She’d already worked with several finance companies and unfortunately was not given any approvals. Instead she got the runaround and was left in the dark with the results of her small business loan request. Fontella was skeptical. Bryan Rabanal, her UCS account executive, knew it would take time to gain her confidence.
As hesitant as she was, Fontella also had plans. She wanted to meet the demands of her business growth while building her business credit.
While most programs shy away from a young businesses, Bryan was able to put a business funding package together for Fontella. He explains the extra effort he took to position her file in a way that gave banks the security they needed to verify all her numbers and to show the positive cash flow coming into her business.
“I provided her last 6 months of business bank statements to show a larger scope of business when I typically ask for the last three months. I also performed a bank verification via decision logic to get her transaction report which provided the bank with the last 90 days of banking transactions up to the present day. So I was able to show that the business is trending upward in revenue.”
Once Bryan could show the steady upwards trend of the small business’s revenue, the bank had no problem approving Fontella’s application for financing.
Bryan was able to get past Fontella’s past negative experiences with alternative business finance lenders by taking his time to answer every question she needed answered. Bryan then reviewed the paperwork with her on the phone to give an idea of what he was going to do, and the time frame she could expect.
“I was totally transparent on the details of her file. She was very communicative with her needs and her vision for moving forward. This future oriented mindset is what we at United Capital Source love to see in business owners since we know that business is always changing.”
WHAT SHE SAID
“5 Star Service…I had a very pleasurable experience working with United Capital. My rep was Bryan and he was amazing. Bryan was extremely professional, fast and efficient. Before United, I had received the runaround from another company making the same promises and after a long 3 weeks they didn’t deliver. I received approval from United Capital within 48 hrs. I can’t say enough about Bryan’s professionalism. I highly recommend them and look forward to working with these guys in the future for my business needs.”
At United Capital Source, we have provided over $600 million of small business loans to thousands of businesses from a wide range of industries. As banks continue to make it difficult for businesses to source business funding quickly, we provide you with the working capital you need to operate your business.