United Capital Source’s #1 goal is customer satisfaction. We pride ourselves on delivering a great client experience. Below is a recent success story from one of our clients.
Jim McGlashan, restaurant business owner
THE OPPORTUNITY AND THE CHALLENGE
Under the best of circumstances, running a restaurant is always a three-ring circus without the safety net. Reliable food deliveries. Reliable staff. And all in the just the right amounts so customers get properly serviced, but without wasting food or overstaffing. Any little thing can upset the balance. Like a broken freezer.
Jim had a freezer meltdown (so to speak) and needed a replacement fast before he started losing inventory and sales.
Jim spoke with UCS account exec Craig Gallo. Since time was the most critical variable, Craig stressed to Jim to get all the documentation in upfront so that he could have underwriting expedite the file for Jim to achieve the fastest funding time. Jim got his restaurant business loan in just a few days.
Craig says, “Being that I had worked in the restaurant and hospitality industry for several years before this, I knew what sort of dilemma Jim was going through and wanted to ensure that we could get him the funding needed to keep things running smoothly on his end.”
Major restaurant crisis averted. Both Jim and Craig felt the urgency and handled the application and business funding process efficiently. Fast, affordable financing was there when Jim needed it. His funds were put to use immediately by purchasing a new freezer and bettering his restaurant in other ways as well. Craig looks forward to helping Jim and other small business owners in the future, “There is nothing more satisfying than seeing a small business grow with the right help and guidance.”
WHAT HE SAID
“Great customer service. Craig Gallo was very easy to work with. He answered all my questions and concerns. Had me funded in a few days.”
At United Capital Source, we have provided over $600 million of small business loans to thousands of businesses from a wide range of industries. As banks continue to make it difficult for businesses to source business funding quickly, we provide you with the cash you need to operate your business.