United Capital Source’s #1 goal is customer satisfaction. We pride ourselves on delivering a great client experience. Below is a recent success story from one of our clients.
Thomas Doherty, Owner of Recycling Center
THE OPPORTUNITY AND THE CHALLENGE
Thomas was ready to ramp up his business. He had a marketing plan laid out to promote some new services he was going to start offering. And then – as always – the unexpected happened. Some unexpected overhead costs popped up.Something had to give.
Thomas was very hesitant at first to get on board with an unsecured business loan program because the concept was new to him. He’d hoped to get both the additional overhead and his marketing campaign costs covered. He was dismayed to see the funding offers coming in were low and had shorter term payback periods than expected.
Craig Gallo, Thomas’s USC account executive, helped him understand how much he would be eligible for based off his gross sales. But Craig did more than just explain how small business loan underwriting works. He spent time listening to Thomas to learn about the intricacies of the recycling business. Craig shares how important this step was also for “building Thomas’s trust and helping us get to know each other. That helped me identify which available options were best for him and how to help him understand them.”
This mutual learning process enabled Craig to suggest how Thomas could allocate the currently available funds properly towards the business so that he could pay off the bills he had while allocating some of those funds to generate new sales.
“We were able to work up a program that helped Thomas at the time and brought him back for several more subsequent rounds of funding,” says Craig. “I always like to hear how the business has expanded since the last business loan and to see where he is going next with it. I feel like an important part of his business since we’ve done business multiple times.”
WHAT HE SAID
“Fast, courteous, and eager to help in any situation! Sometimes owning a small business makes it hard to ask for financial help because (you as an owner think you screwed up). Not so!! Thanks for getting me the funds I needed and being respectful of my financial situation!”
At United Capital Source, we have provided over $600 million of small business loans to thousands of businesses from a wide range of industries. As banks continue to make it difficult for businesses to source business funding quickly, we provide you with the cash you need to operate your business.