› Business Loans › Lender Reviews › Novo Funding Review
| ✅ Key Takeaway | 📋 Details |
|---|---|
| 🏦 Lender Type | Novo is a digital business banking platform offering cash flow management tools and access to flexible business funding through integrated partners. |
| 💳 Primary Product | Novo Funding provides revenue-based financing that advances up to 20% of monthly sales, repaid automatically through daily sales deposits. |
| 💰 Funding Amounts | Business owners can access between $2,000 and $75,000, depending on revenue, account activity, and business performance. |
| ⚡ Funding Speed | Fast online approval process with funds typically available within 1–2 business days once approved. |
| 📈 Qualifications | Requires at least $500 in monthly revenue and consistent business deposits through a Novo account for at least 6 months. |
| 🧾 Repayment Structure | Monthly repayments are automatically deducted from the Novo business account. |
| 👍 Best For | Ideal for small businesses using Novo banking that need quick working capital without traditional credit requirements. |
| ⭐ UCS Rating | 2.5 out of 5 — Strong option for integrated funding and convenience, though limited to Novo account holders. |
In recent years, fintech (financial technology) platforms have disrupted traditional business financing and banking services — offering new solutions for under-banked small businesses that struggle to qualify for traditional business loans. Many small business owners find that conventional banks have stringent underwriting criteria, layered fees, and branch-based operations, which don’t always align with the agile needs of small business expansion and growth.
One such option is Novo, primarily known for its free online business checking account but also offering access to working capital via Novo Funding. As with any funding option, it’s crucial to evaluate the offer carefully: understand the costs, terms, use-case fit, and how it compares with other business financing alternatives.
In this review, we’ll explore how Novo Funding works, including the available options, pros and cons, and the application process, to help you decide if it’s right for your needs. Specifically, we’ll answer these questions and more:
Novo Funding is a merchant cash advance (MCA loan) product available to existing Novo customers on its business banking platform. The financing is provided by Novo Funding LLC, a wholly owned subsidiary of Novo Platform Inc., headquartered in Miami, Florida. Novo offers a free business checking account.
Most traditional lenders have stringent requirements, making it difficult for small businesses to obtain loans. Small businesses often seek MCAs as a fast business funding solution when conventional loans are not feasible.
Essentially, if you already have a Novo business checking account and meet the qualifications, you may take an advance against future receivables or card sales via their MCA-style product. It is designed for short-term business funding rather than long-term investment financing.
Before diving deeper into the funding product, it’s essential to understand the underlying banking platform, as the funding offering is only available to customers who use it. It is an online-only banking platform that doesn’t offer a traditional bank branch network. Banking services provided by Middlesex Federal Savings, F.A., Member FDIC via Novo, which includes the Novo debit card. Small business owners can use the account to pay for business expenses.
Users should note the features and limitations of the banking component, as they affect the overall financing context. Novo does not accept cash deposits, so customers must use alternative payment methods, such as money orders. Unlike some competitors, Novo does not offer interest-bearing accounts or outgoing domestic wire transfers. In addition, Novo’s customer service is only available via email.
However, you can access the Novo mobile app for convenient on-the-go banking, and the account offers unlimited transactions. The Novo Business Checking Account has no minimum balance requirements or monthly fees. Novo offers integrations with various business tools like Stripe, QuickBooks, and Gusto.
Novo Business Checking allows users to create unlimited custom invoices and track payment statuses. Novo’s Invoice Flex feature will enable users to get paid up to 100% of their eligible invoices upfront. Invoicing services can add significant value for online businesses.
Novo customers can receive reimbursements for ATM fees up to $7 per month. Novo’s bookkeeping feature tracks business transactions and provides financial insights.
In summary, the financial institution is geared toward online-first, small business owners who can operate without traditional branch services, handle payments digitally, and don’t need cash-handling facilities or full-service in-person banking. From a financing partner’s perspective, that means the pool of potential borrowers is narrower than at full-service banks.
Here are the headline terms for the MCA product offered by Novo Funding:
Merchant cash advances (MCAs) offer upfront capital in exchange for a portion of future credit or debit card sales. MCAs are quicker to obtain than traditional loans, often providing funds within a few days to a week after approval.
The maximum funding amount for a typical MCA can be capped at around $75,000. The repayment period for MCAs generally spans from a few months to over a year, depending on agreement terms. Novo Funding employs a factor rate of 1.5% for its merchant cash advances.
In practice, once you are approved as a Novo business customer and apply for a business cash advance, the provider will evaluate your recent business sales/transactions (particularly card or online payments), then deliver the funds either into your Novo checking account (or account accessible via Plaid integration) and set up repayment via future receivables or fixed payments. Unlike many merchant cash advance products that adjust daily remittances based on POS activity, Novo’s product acts more like a revolving line of working capital: as you repay, your available funding replenishes. You can draw again (subject to limits).
That makes it somewhat closer to a line of credit than to a one-time cash advance, though you still pay a factor rate rather than a fixed APR. Because it is short-term, you should treat it as a working capital tool—not a long-term business investment loan. Faster funding and fewer upfront requirements make it attractive to businesses that need immediate cash flow. Still, the cost is higher than that of traditional bank loans, and the draw-and-repay cycle requires disciplined tracking.
In addition to the MCA, Novo also offers a business credit card option (issued via Continental Bank). Novo Business Checking Account customers can apply for a business credit card with no annual fee. While this card isn’t the financing focus of this review, it complements the platform for businesses seeking flexible payment options alongside the checking account and MCA product.
Novo Funding requires existing customers to have a Novo checking account to qualify for merchant cash advances. MCAs typically have less stringent credit score requirements compared to traditional loans. Novo requires a minimum monthly revenue of $500 to be eligible for its funding.
Although Novo doesn’t publish a specific minimum credit score, the MCA structure means that small businesses with imperfect credit may still qualify if they generate consistent card/online sales. The monthly revenue benchmark of $500 is relatively low, but in practice, the funding amount you will qualify for depends heavily on your recent business performance and transaction history. Because this is short-term, high-cost capital, the provider still evaluates risk based on business type, sales cadence, and receivables quality.
When evaluating Novo Funding, business owners should consider several important factors. The product offers merchant cash advances up to $75,000 to qualifying businesses. When financing through an MCA, businesses do not need to specify which expenses the funds will cover.
Novo Funding charges no prepayment or origination fees for its merchant cash advances. MCAs are suitable for businesses that need short-term cash flow financing or immediate funding for essential expenses. Merchant cash advances generally have higher effective costs than traditional loans.
Because the company’s merchant cash advances require a Novo business account, it’s essential to determine if its banking services meet your needs. Novo’s business checking accounts are 100% digital and designed for small business owners who want to manage their finances in one place.
The platform offers features such as no monthly fees, free ACH transfers, unlimited invoicing, and integrations with popular tools like Stripe, QuickBooks, and Shopify. Novo also provides real-time spending insights and business budgeting tools, making it easier to track cash flow and plan for upcoming expenses.
These features can help streamline business operations and strengthen financial management, especially for growing small businesses seeking accessible funding. Novo utilizes bank-grade encryption to protect customers’ personal and financial information.
Users have noted that Novo offers limited support options, primarily relying on email communication for assistance. Some users reported slow response times from Novo’s customer support. Novo’s funding options are limited compared to competitors’, who may offer more diverse options, such as lines of credit.
Novo could be right for your business if:
Novo might not be a good fit for your business if:
As a side note, Novo offers an affiliate partnership for banking services, but it’s unclear whether this extends to a business loan affiliate program through Novo Funding. As the MCA product is only available to existing Novo customers, ISOs, and business loan brokers would likely benefit from a different partnership.
The application process for a merchant cash advance through Novo can be completed in less than 10 minutes. Novo Funding reviews applications and provides decisions within 24 hours. Obtaining an MCA involves submitting an application and the necessary financial documents for review by the provider.
To apply for Novo Funding, you must have an active Novo business checking account. If you don’t already have one, you’ll need to open an account and begin processing regular deposits, as your account activity helps determine eligibility for funding.
Log in to your Novo account through the Novo website or the Novo app. From there, navigate to the Funding or Merchant Cash Advance section to begin your application. The platform guides you through each required step.
Provide basic business information, including your legal business name, tax ID, revenue or transaction history, and personal identification for the owner(s). Novo may also request verification of your account activity to assess your business cash flow and repayment ability.
Once your information is reviewed, Novo will present the available funding amount, factor rate, and repayment details. Carefully review the terms, select your preferred offer, and confirm the amount you wish to draw.
After accepting the advance agreement, funds are typically deposited directly into your Novo business checking account within 24 hours.
Once financed, Novo Funding makes receiving funds and making payments straightforward, given its integration with your existing Novo business checking account. Every draw from an MCA typically has its own repayment term and associated fees.
Each draw from Novo Funding has a standard six-month repayment term. Repayment for Novo Funding’s merchant cash advances is made through fixed monthly payments. Funds from Novo Funding become available again as repayments are made, similar to a revolving line of credit.
Thus, as you repay the advance, your available funding capacity replenishes (up to your approved maximum) and you can draw again, subject to terms. The close coupling of your business bank account and the funding product simplifies tracking. Still, it also means you must monitor cash flow carefully, because higher-cost short-term financing will require disciplined repayment and budgeting.
Novo Funding does not charge any prepayment or origination fees. Because the funding product is built on top of the Novo banking platform, integration is smoother than bundling disparate systems. Existing Novo business checking account customers benefit from the convenience of applying quickly and receiving funds rapidly (within 24 hours).
The business checking platform itself offers low fees, no minimum balance requirements, integrations with tools like Stripe, QuickBooks, and Gusto, invoice capabilities (including Invoice Flex), ATM-fee reimbursements, and a mobile-first experience that appeals to many online-focused small businesses. These features make Novo Funding a convenient option for companies seeking fast access to working capital without the friction of traditional bank loans.
Novo’s funding options are limited compared to competitors’, who may offer more popular business loan options, such as lines of credit or term loans with longer repayment terms and lower effective rates. Novo customers have complained about nonresponsive customer service, including slow response times and a lack of phone support. Since it’s only available to Novo members, there is no direct small business loan application.
Because the product is short-term and high-cost, businesses need to ensure they use it appropriately; misapplication (e.g., for long-term investment rather than short-term cash flow) can lead to financial stress. The dependency on the Novo banking account means you must be comfortable with the online, branchless model, which may not be ideal for businesses that require in-person banking, large cash deposits, or complex banking services.
Pros:
Cons:
Yes, Novo Funding is a legitimate business funding company operating under Novo’s fintech-banking umbrella. The checking account services are provided by Middlesex Federal Savings, F.A., Member FDIC, so deposits are FDIC-insured through the partner bank. While the company is not Better Business Bureau (BBB) accredited, it does have an A rating on the watchdog site.
Novo has received mixed reviews from users regarding its customer service. On Trustpilot, Novo has earned an “excellent” rating from many users who appreciate its user-friendly interface. We should note that it’s challenging to separate Novo Funding reviews from reviews for Novo banking services.
Positive reviews often mention the ease of use and functionality of the Novo platform. Many users appreciate the integrations Novo offers that help streamline their business operations.
Negative reviews often highlight issues with account management, including account closures without warnings. Users have reported slow customer service, primarily via email, leading to long wait times. Customers expressed frustration at being unable to contact customer support by phone.
Several reviews indicate that customers find account management frustrating, especially in dispute-resolution cases. Some users reported unresolved fraudulent activity in their accounts, leading to dissatisfaction with Novo’s support.
Novo Funding is only available to small business owners who already have an existing Novo account. For members, the company may deny your application due to a low credit score, insufficient revenue, or not enough time in business.
If declined, you should receive notice explaining the reasons for the denial. You can email Novo customer service for more information.
Fortunately, small business owners have a variety of lender options to consider. Most lenders accept direct applications without requiring existing membership. You can also find many other business financing options that offer much larger loan amounts, longer terms, and lower rates.
Working with a small business loan marketplace (like UCS) lets you apply to a network of lenders with a single application and receive multiple offers. You can then receive guided support in choosing the best loan option for your needs.
You may be interested in one of the following small business loans:
For small business owners looking for an accessible funding solution linked to their checking account, Novo Funding can be a viable option — especially if they already bank with Novo and have regular card or online payment volume. The convenience of fast funding, the absence of origination or prepayment fees, and the revolving structure make it a good fit for short-term working capital needs.
That said, businesses that need larger funding amounts, lower effective financing costs, longer-term loans, or full-service banking (including in-person access, cash deposits, outgoing wires) should consider other options. In particular, if your business relies heavily on cash, conducts in-person banking, or intends to invest in long-term expansion rather than short-term working capital, the MCA product and the platform limitations may not be the best fit.
Based on the available information, we rate Novo Funding 2.5 out of 5. For existing customers, it could be a quick and easy working capital solution, but the limited funding amounts, high costs, and user restrictions are significant concerns.
Disclaimer: The Novo trademark is owned by Novo Platform, Inc., and its use herein is for reference purposes only, and it does not indicate sponsorship or endorsement from Novo Platform, Inc.